FAQ

Dola is your friendly guide to L.O.G. She will have answers to most of your frequently asked questions as well as general inquiries about how best our ingredients work for you.

Frequently Asked Questions

How do I return my order?

We are unable to offer returns and exchanges unless the mistake was made by us. If there was a problem with your order and you believe the error was on our end please email orders@logcosmetics.com.

Where is my order?

An email including your shipping information will be sent to you at point of dispatch, please allow 3 – 5 working days.

Please note we do not currently provide international shipping. Check back for updates on this.

What are your payment options?

We currently only accept PayPal and Direct Bank Transfer payments.

What does non-comedogenic mean and why is it so important to me?

Hiya, it simply means that the product is formulated not to clog your pores. If your skin is oily and prone to acne you may want to consider choosing these types of products. Our 100% natural cream to powder foundation with "Primer Ingredients" is non-comedogenic, when combined with our HD loose powders gives a flawless finish.